About Tech Mahindra Foundation (TMF): TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group
Company. Since 2006, the Foundation has been working tirelessly in the areas of education,
employability, and disability with a keen focus on corporate volunteering.
To know more about our SMART Academies, please visit: https://www.smart-academy.in
To know more about the organization, please visit: www.techmahindrafoundation.org
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We re on the lookout for an exceptional individual/s to join our team. If you enjoy teaching students and help them gain insights, then we currently have a position open in our Academics team.
Roles and Responsibilities:
- Planning of the teaching programme including an orientation programme in consultation
with the HOD Academics.
- Planning for students’ Practical experience, ward assignments and trainings in.
consultation with the HOD Academics.
- Planning of curriculum with the cooperation and collaboration of the HOD Academics.
- Competent in Handling Hospital Front desk in terms of Patient Appointments and queries.
- Preferred Team handling exposure of Patient care coordinators.
- Inbuilt empathy towards the patient and patient relatives.
- Knowledge of Hospital Billing components for IPD and OPD.
- Experience of handling TPA coordination and TPA queries for cashless facility.
- Knowledge of Hospital Billing and tax law applicable to the hospital or healthcare
industry.
- Competent in Professional English (written and spoken) in terms of different professional -operational scenarios.
- Proficient in training to provide outstanding services and ensure customer satisfaction.
- To educate students on how to address customer concerns and complaints promptly and
professionally.
- To respond to customer needs and requests in a timely manner.
- Competent in teaching telephone etiquettes and resolve queries.
- To train to resolve billing concerns of customers and handle card and cash transactions.
- Knowledge of healthcare operations and quality parameters.
- Knowledge of Medical Record Science, medical terminology and Medical Coding.
- Excellent communication, IT Skills and people skills
Desired Skill Sets:
- Excellent professional knowledge.
- Good written and spoken English knowledge.
- Good computer skills.
- Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient.
- Prior exposure in house training or departmental training.
Designation: HFOBE Faculty
Qualifications: MBA in Hospital and Healthcare Management / PGDHM with two years of experience in the Medical record Department/ Hospital Billing department or Diploma in Medical Record Science with two years of experience in Medical Record Department/ Hospital billing department.
Number of openings: 1
Experience: Minimum 2 years of experience working in Hospital Front office, Hospital Billing/
Medical Record Department.
Location: Ludhiana, Patiala, Gurgaon, Faridabad, Ghaziabad, Ludhiana, Patiala, Aurangabad, Nashik,
Pune, Palghar, Raigad and Kalyan.
Request you to please share your updated CV at careers.hc@techmahindrafoundation.org
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
