“I have attended multiple training sessions in the course of my professional career, some as a trainee and many as a teacher. However, nothing matches the work done by ITEI-EDMC. I feel elated because I can see conscious changes in my students.” –Ms. Savita Sharma
Ms. Savita Sharma
A teacher supported at our Shikshaantaar program in Delhi (ITEI-EDMC)
As most offices get ready to absorb their workforce, the In-Service Teacher Education Institute does so too! But in doing so, it has gone a step further by creating opportunities for voluntary and strategic partnerships. For instance, a collaboration exists, between the East Delhi Municipal Corporation and the Tech Mahindra Foundation, which has allowed a relationship to flourish between the teachers and the Institute.
From overcoming barriers such as the need for training and its impact to becoming a world-class centre for guiding teachers, helping them learn new methods and techniques in teacher-education, a lot has happened in a span of six years. Not only is the Institute, an organic component in the life of teachers, but it has also been acknowledged as a replicable model in the near future.
Savita Sharma, a teacher, reports, “I have attended multiple training sessions in the course of my professional career, some as a trainee and many as a teacher. However, nothing matches the work done by ITEI-EDMC. I feel elated because I can see conscious changes in my students.”
Meanwhile, a faculty member at the Institute says,“I had taught most students here in the past; when they were my students. Along with the Institute, I complete a journey with them. I can see how they have grown from being students to being teachers themselves.”
The following are stories of teachers and classrooms that have been impacted by this collaboration. The change that is visible is a result of the intensive work done by all the stakeholders, both inside and outside the classrooms. All the effort is invested with the aim of enhancing their classrooms has helped all partners to grow and flourish. The Institute, itself, has become a centre for excellence and a model for other similar ventures in teacher-education.
What is most heartening to see is the evolution of primary school teachers into mentors and facilitators! Read these stories to know them first-hand.
TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We’re on the lookout for an exceptional individual/s to join our team. If you enjoy teaching students and help them gain insights, then we currently have a position open in our Academics team.
Roles and Responsibilities:
Create lesson plans/curriculum for English (Soft skills) / Communication Training for the students.
Facilitates day-to-day classes to assist students in learning English basic knowledge, sentence formation and communication skills (Verbal-Non-Verbal).
Constantly monitors and updates the quality of training and curriculum from time to time.
Track student progress and give them constructive feedback.
Create and conduct assessments and extra classes for weaker students.
Create and maintain a positive and professional learning environment.
Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.
Any other tasks assigned by the Reporting Manager.
Desired Skill Sets:
Excellent written and verbal communication skills.
Excellent command on English language.
Understanding of effective teaching methodologies and tools.
Willing to learn and adopt new skills.
Flexible in handling multiple tasks.
Excellent presentation, feedback and coaching skills.
Good computer knowledge.
Qualification: Post- Graduation in English Literature
Experience: 2-4 years of teaching experience in English/Spoken English, workplace readiness and soft skills.
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
Associate Faculty – UI/UX
Role: Associate Faculty – UI/UX
Location: Tech Mahindra SMART Academy for Digital, Vizag
Experience: 3-4 years full-time teaching/training experience in the concerned domain in a reputed organization.
Qualification: Must be a Graduate.
Number of openings: 1
Roles and Responsibilities:
Delivering Training as per the schedules
Track & Monitor student individual development & performance
Support other staff in delivering training modules.
Mentor & guide students to make them perfect in the subject.
Ensure quality delivery of training as per our norm and schedules.
Planning training sessions, designing evaluation methods
Evaluation of students and based on the outcomes, plan and impart necessary training to the students.
Generating individual Student reports from the internal assessments and practical work.
Ensure training outcomes are achieved in each session and student receives consistent knowledge.
Apply and continuously develop innovative sessions techniques to make sessions more effective and interactive.
Meeting timelines in delivering training sessions.
Act as a role model at all times demonstrating behavior that displays the characteristics youth should develop to be successful in their chosen field.
Must be a Team Player.
Any other tasks assigned by Reporting Manager.
Desired Skill Set:
Must have at least 1-2 years production experience in web development.
Possess excellent communication skills along with excellent professional use of communicative and written English.
Should have Problem Solving Ability, Presentation skills, and Team Management Skills.
Technical Skills Required:
1. Mandatory:
HTML 5
CSS 3
Bootstrap and Other Front-end Libraries
JavaScript & jQuery
Object Oriented Programming
Basics of Programming (C / C++)
2. Optional:
Oops Concepts using PHP / Java
SQL (MySQL / Oracle)
React / Angular
3. Other Skills:
Excellent command in teaching Front End tools (HTML, CSS, Bootstrap and JavaScript).
Should be able to meet e-Learning standards.
Thorough understanding on latest technologies and trends in the market.
Assistant Manager – Finance & Grants
Role: Assistant Manager – Finance & Grants
Location: Delhi
Experience: Minimum 5 years of experience in handling FCRA Grants and CSR Grants, including compliance, reporting, and audits
Qualification: Bachelor’s degree in Finance, Business Administration, or Accounting. Master’s degree in Finance or MBA (Finance specialization) is preferred
Number of openings: 1
Roles and Responsibilities:
1. Budgeting, Financial Planning, and Grant Management:
Prepare budgets and budget narratives for grant proposals in collaboration with the Head of Finance & Accounts and program teams.
Support financial proposal development, ensuring alignment with donor guidelines and organizational goals.
Monitor grant spending and provide analysis through detailed grant tracking.
Ensure effective financial planning for project expenditures, including cash flow projections.
2. Donor Financial Reporting and Compliance:
Prepare accurate donor financial reports as per grant agreements and submission timelines.
Ensure compliance with donor-specific financial documentation and reporting requirements.
Maintain comprehensive records of all donor and partner grant agreements, budgets, reports, and audits.
Coordinate with program teams to ensure compliant utilization of donor funds.
3. Financial Monitoring, Internal Audits, and Risk Management:
Conduct internal audits for direct and partner projects to ensure financial integrity and operational efficiency.
Identify risks, and discrepancies, and provide recommendations to enhance financial management practices.
Review expenditure line items monthly to ensure accurate booking against project budgets.
Provide actionable insights and variance analysis for informed decision-making.
4. Audit Coordination and Compliance:
Coordinate with Auditors for statutory, internal, and external audits, ensuring timely availability of required documentation.
Address audit queries, ensure compliance with recommendations, and maintain proper financial documentation.
Ensure compliance with regulatory requirements, including Foreign Contribution Regulation Act (FCRA).
Support cash flow management, financial forecasting, and timely submission of statutory returns.
Ensure accurate calculation, timely payment, and filing of GST returns as per regulatory requirements.
Desired Skill Sets:
Strong understanding of donor compliance requirements and financial reporting standards.
Advanced knowledge of Excel and familiarity with MS Office Suite.
Excellent communication and customer service skills, plus discretion with sensitive information and ability to maintain confidentiality.
Analytical mindset with strong attention to detail and ability to transform and communicate complex data for varied audiences.
Proficiency in financial software (e.g., Tally, Zoho, or other ERP systems), with a preference for candidates experienced in using Zoho applications.
Associate Faculty – English
Role: Associate Faculty – English
Location: Delhi
Experience: 2-3 years in capacity-building programs in Teacher Education
Qualification: Master’s degree in English Language Teaching (ELT), Applied Linguistics, B.Ed., or an equivalent degree in a related field
Number of openings: 1
Roles and Responsibilities: Training
Conduct high-quality workshops and courses for teachers in English with progressive pedagogical and adult learning methodologies.
Prepare capacity building program plans in English and provide inputs for the preparation of the academic calendar for the training programs.
Coordinate with other subject teams for planning and executing the English programs.
Analyse the feedback on the training programs received from the teachers and other training participants and incorporate it in subsequent trainings.
Provide direction for the English program in alignment with the current educational policies and guidelines e.g.; NEP 2020, NCFTE 2009 etc.
Utilize various assessment tools to evaluate trainee teachers’ knowledge, skills, and ability to apply theoretical concepts in practical settings.
Provide regular feedback to trainee teachers on their teaching performance and progress towards competency standards.
Content Development:
Develop a detailed program framework, teaching plan, and workshop modules for effective implementation on the basis of a background study of relevant national and international reference material.
Develop program materials for short-term as well as for intensive courses.
Strengthen the Resource Centre and develop subject-specific resource material including teacher manuals, interactive models, TLM, reference material, assessment tools, etc.
Regularly update the developed resources on the basis of the conducted action research/primary or secondary research or other academic reading and writing.
Research and Development:
Develop research-based specialized content and instructions to achieve the workshop goals and objectives.
Regularly conduct training need assessment (TNA), baseline and end-line assessments for checking the effectiveness of the program.
Conceptualise, design, and conduct research/es on a regular basis. Explore the latest methodologies, resources, and approaches in the field of education and the expertise area to enhance the quality and effectiveness of the program modules and other resources.
Conceptualise and produce academic writings in the subject domain.
School Visits and Direct Intervention in Schools:
Regularly observe classroom sessions at various schools to understand the impact of the programs.
Plan and provide on-site support to selected teachers in schools in the respective subject.
Intensive engagement with a cohort of teachers for understanding the factors required for effective change in teaching practices.
Documentation and Reporting:
Document and report the progress on the allocated tasks.
Prepare and submit training reports, classroom observation reports, events, and other reports.
Other Activities:
Collaborate with teachers, team members, and other TMF members to perform the assigned tasks effectively.
Contribute to the development and publication of Annual Report, Newsletter, and other publications.
Plan, coordinate, and participate in events organized by the Shikshaantar team.
Participate in staff development activities and workshops which are academically relevant for the subject team.
Any other task assigned by the Reporting Manager.
Faculty- Early Childhood Care and Education
Role: Faculty – Early Childhood Care and Education
Location: Delhi
Experience: 2-3 years in capacity-building programs in Teacher Education
Qualification: Post Graduate in Early Childhood Education, B.Ed./B.El.Ed. or an equivalent degree in a related field
Number of openings: 1
Roles and Responsibilities:
Lead theoretical and practical sessions in a teacher education program, covering topics like child development stages, assessment strategies, classroom management, and inclusive practices.
Prepare capacity building program plans in ECCE and provide inputs for the preparation of the academic calendar for the training programs.
Analyse the feedback on the training programs received from the teachers and other training participants and incorporate it in subsequent trainings.
Provide direction for the ECCE program in alignment with the current educational policies and guidelines e.g.; NEP 2020, NCFTE 2009 etc.
Utilize various assessment tools to evaluate trainee teachers’ knowledge, skills, and ability to apply theoretical concepts in practical settings.
Provide regular feedback to trainee teachers on their teaching performance and progress towards competency standards.
Content Development:
Develop a detailed program framework, teaching plan, and workshop modules for effective implementation on the basis of a background study of relevant national and international reference material.
Design and implement age-appropriate, developmentally focused curriculum aligned with ECCE standards and best practices.
Develop program materials for short-term as well as for intensive courses. Incorporate diverse learning approaches like play-based learning, inquiry-based learning, and project-based learning.
Strengthen the Resource Centre and develop subject-specific resource material including teacher manuals, interactive models, TLM, reference material, assessment tools, etc.
Regularly update the developed resources on the basis of the conducted action research/primary or secondary research or other academic reading and writing.
Research and Development:
Stay updated on current research and emerging trends in Early Childhood Care and Education.
Develop research-based specialized content and instructions to achieve the workshop goals and objectives.
Regularly conduct training need assessment (TNA), baseline and end-line assessments for checking the effectiveness of the program.
Conceptualise, design, and conduct research/es on a regular basis. Explore the latest methodologies, resources, and approaches in the field of education and the expertise area to enhance the quality and effectiveness of the program modules and other resources.
Conceptualise and produce academic writings in the subject domain.
School Visits and Direct Intervention in Schools:
Regularly observe classroom sessions at various schools to understand the impact of the programs.
Plan and provide on-site support to selected teachers in schools in the respective subject.
Intensive engagement with a cohort of teachers for understanding the factors required for effective change in teaching practices.
Collaborate with community partners to provide enriched learning experiences for trainee teachers.
Documentation and Reporting:
Document and report the progress on the allocated tasks.
Prepare and submit training reports, classroom observation reports, events, and other reports.
Other Activities:
Collaborate with teachers, team members, and other TMF members to perform the assigned tasks effectively.
Contribute to the development and publication of Annual Report, Newsletter, and other publications.
Plan, coordinate, and participate in events organized by the Shikshaantar team.
Participate in staff development activities and workshops which are academically relevant for the subject team.
Any other task assigned by the Reporting Manager.
Associate Faculty – OT
Role: Associate Faculty – OT
Location: Tech Mahindra SMART Academy for Healthcare, Mohali
Experience: Minimum 1 year of work experience in Operation Theatre and as trainer providing training in classroom clinical setting
Qualification: B.Sc. in OT technician/OT assistant with three years of experience working in operation theatre
Number of openings: 1
Roles and Responsibilities:
Plan the classroom teaching program, including orientation program in consultation with the HOD-Academics.
Planning for practical’s, ward assignments, curriculum and vacation in consultation with the HOD-Academics.
Providing classroom training and practical sessions.
Administer all related evaluation methods and give feedback on homework, assignments, and tests.
Preparation of classes, demonstration and display of educational material on notice boards.
Participation in professional associations and keeping oneself abreast with the changes in the nursing program content.
Timely guidance and mentoring to students on the use of reference books, library material, and assignments with individual attention to students as and when required.
Mentor and counsel students on Job Trainings and Placements and also conduct clinical visits.
Active Participation in organizing industry seminars, workshops, debates, and any other recreational and social program.
Any other academic and administrative task as assigned by the Reporting.
Desired Skill Sets:
Attention to detail, empathy, and inclusive approach.
Excellent written and verbal communication skills.
Good interpersonal skills.
1 year of teaching/training experience along with clinical preferred.
Assistant Manager – Admissions
Role: Assistant Manager – Admissions
Location: Tech Mahindra SMART Academy for Healthcare, Pune
Experience: 5-6 years of experience in Business Development in the Higher Education / Vocational Training
Qualification: Graduation in Management
Number of openings: 1
Roles and Responsibilities:
Create marketing and mobilization plan for achieving admissions target.
Supervision and consolidation of the entire effort and the work done by the BD/Admission team.
Formulate Admission/Enrolment Plan and execute it in line with the assigned targets.
Effective execution of Admission/Enrolment Plan of the Academy.
Act as mentor and motivator to the Admission Team.
Develop periodic reporting templates for business development along with the template for report for the senior management and submit reports thereof.
Hold periodic meetings with the business development team and suggest changes based on developments reported.
Arrange to develop a database of potential students for follow-up.
Arrange and conduct Academy visits and do presentation about the courses and the Academy and support counsellors in mobilizing visitors with the intent to convert visits into admissions.
Develop detailed understanding of assigned territory and identify clusters for potential students.
Work in collaboration with NGOs/Organizations/Community leaders/Educational institutes/Govt. departments/etc. to reach out to students.
Identify potential students during mobilization and establish and maintain good relationship with them.
Support the counsellor in taking all calls and maintain records of all incoming calls in given format.
Keep the team updated on the courses run by the Academy as also the changes in the courses from time to time.
Maintain database of parents / guardian / prospective students visiting Academy with information as to their educational qualification, profession and annual income in given form.
Should have in-depth understanding of the Student Admission/Enrolment Process in education sector.
Desired Skill Sets:
Attention to detail, empathy and inclusive approach.
Excellent professional knowledge.
Excellent written and verbal communication skills.
Good interpersonal skills.
Excellent negotiation skills.
Associate Faculty – IT
Role: Associate Faculty – IT
Location: Tech Mahindra SMART Academy for Healthcare, Pune
Experience: 2-4 years of teaching experience of Computers / IT Degree in Healthcare management is preferable.
Qualification: BSc Computer science/BCA/MCA
Number of openings: 1
Roles and Responsibilities:
Create lesson plans/curriculum for imparting and improving Basic IT knowledge of the students.
Take regular classes as assigned by the Head of the Academic.
Track student progress and give them feedback.
Create and conduct assessments.
Take extra classes for weaker students.
Assist Students and educate them how to prepare their resume.
Conduct network troubleshooting to identify and resolve general network problems.
Install software, maintain and introduce training as and when required.
Coordinate with the internal staff in regard to their need to maintain and secure password, file system security and data integrity for desktop environment.
Any other administrative task assigned by the Reporting Manager.
Desired Skill Sets:
Good Communication and reasoning skills.
Hands-on experience of networking and troubleshooting.
Working knowledge of IT operating systems, particularly Windows.
Good organizational skills.
Willingness to learn with a flexible approach.
Sr. Executive – SEM & SEO
Role: Executive – SEM & SEO
Location: Delhi
Experience: 2-3 years of experience as SEO/SEM specialist.
Qualification: Any graduate (Agency experience preferred). AdWords Certification / Digital Marketing Certification.
Number of openings: 1
Roles and Responsibilities:
Plan, optimize, and implement paid search campaigns.
Understand bidding strategies for various campaigns and ad platforms.
Optimize copy and landing pages for SEM/SEO campaigns.
Perform extensive keyword research and maintain negative keyword lists.
Research and implement content recommendations for organic SEO success.
Perform regular technical SEO audits and implement recommendations for improvement.
Conduct market research, trend and competitive analysis.
Analyze data using statistical techniques to determine actionable insights.
Monitor web analytics dashboards, reports, and key reporting tools.
Any other task assigned by Reporting Manager.
Desired Skill Sets:
Strong Excel skills, including vlookups and pivot tables.
Analytical skills with experience in generating SEM/SEO reports.
Working knowledge of SEO practices.
Experience in B2B or lead generation campaigns is a plus.
Familiarity with Analytics/SEO tools like Google Analytics, Tag Manager, Moz, SEMrush.
Knowledge of HTML, CSS, and JavaScript is a plus.
BS/MS degree in Marketing or a quantitative field is a plus.
Bonus: Experience or interest in copywriting.
Excellent attention to detail and ability to meet deadlines.
Associate – Education and Employability
Role: Associate – Education and Employability
Location: Visakhapatnam, Mumbai
Experience: 1-2 years of experience in the field of Education, Skill Development and Volunteering with any CSR, preferably.
Qualification: Any graduate, preferably in Social Work (BSW/MSW)
Number of openings: 1
Roles and Responsibilities:
Ensure effective implementation of TMF Programs (both employability and education and volunteering) through partners, ensuring all necessary compliances, process adherence and meeting performance metrics set for the same.
Manage and evaluate all the programs in education and employability with respect to their goals, progress to goals and sustainability during field visits.
Prepare and share the budget with the reporting manager and monitor the fund utilization of the partners.
Help build the capacity of the NGO partners through regular trainings and evaluation meetings.
Identify, access and execute due diligence for new NGO partners.
Report to the Manager on location performance/highlight deviations.
Plan for volunteering activities and ensure the participation of TML employees.
Reach out to city/location for enabling effective and efficient interventions and ensure overall branding and visibility within and outside of the company and represent TMF at various platforms.
Any other tasks assigned by the Reporting Manager.
Desired Skill Sets:
Understanding of functioning of Skill Development Ecosystem.
Strong Interpersonal skills.
Working knowledge on MS office is mandatory.
Networking and negotiation skills.
Project management skills.
Candidate should be well versed with the regional language.
Strong Analytical skills.
Executive – Administration and Accounts
Role: Executive – Administration and Accounts
Location: Tech Mahindra SMART Academy for Healthcare, Pune
Experience: 2-3 years of experience in handling the admin and accounts in an educational institute/college.
Qualification: Candidate should be a graduate in commerce.
Number of openings: 1
Roles and Responsibilities:
Administrations:
Issuance of instructions /Advisories/Notices/Updates to various desk/departments based on TMF Directives /directions from Director Operations from time to time.
Initiative process of admission of the student’s master roll, the student’s data.
Verify credential of education qualification/certificates of applicants, will also obtain a certificate from the candidate that he/she is not involved in any legal/criminal case.
Collate any administrative/Disciplinary inputs received from Dean Academics and update record sheet.
Update Finance desk to collect necessary fees from the selected applicant.
Issue identity card/admit card to newly enrolled students.
Issues attendance register to nominated class teacher/tutors of the assign courses. Monitor attendance of student and compile master data sheet.
Maintain staff attendance registers.
Received all equipment’s/stores/stationeries purchased by the academy and take on the Ledger stock.
Issue equipment’s/ stores/ stationaries to the various departments, entities as per requirements/direction.
Carry out quarterly/annual stock taking board of all property/equipment to identify loss breakages/ abnormal wear and tear. A staff member from the respective departments which hold the responsibilities.
Handing/Taking over of assets within the departments between staff to be coordinated by admin.
Monitor electricity, water, telephones usage and bill.
Monitor use of printers.
Schedule meetings, appointments, interviews, counselling of staff/ students with the Director.
Liaison with the staff of the local governing body, local Police, counselor for solving external issues if any.
Liaison with electricity departments, water supply board, local vendors for constant supply of expendable.
Monitor the internal administration desk (Coordination with other departments and staff record.
Monitor safety and security of the establishments.
Accounts:
Should have complete hold and experience on Tally.
Maintain books of accounts adhering to the accounting standards.
Maintain accounting vouchers with all supporting documents systemically and in an organized manner to facilitate audit and inspection of internal or outside agencies.
Ensure compliance with provisions of law on TDS, GST etc. and to submit timely information to the Foundation facilitating on timely filing of various tax returns.
Periodic reconciliation of bank accounts.
Periodic reconciliation of vendor accounts.
Responsible for collection of fees from students and deposit into the Banks.
Submission of periodic reports to the Foundation as per financial MIS.
Facilitate audit of accounts by internal and/or external agencies.
Monitor the cash flow, budget, and inventories.
Inform Director of any possible excess over the budgetary allocation reasonably in advance so that budgetary allocations are not exceeded.
Timely preparation of the utilization statement for the fund received from the Foundation and request for release of additional grant for the period as defined by the management.
Prepare periodic financial statements for the period as defined by the management and the annual financial statements at the close of the financial year.
Any other work assigns by Director related Accounts and Finance.
Both the roles will be reporting to Project Director.
Desired Skill Set:
Attention to detail, empathy and inclusive approach.
Excellent professional knowledge.
Excellent written and verbal communication skills.
Good interpersonal skills.
Good computer skills.
Associate Faculty - English and Soft Skills
Role: Associate Faculty – English and Soft Skills
Location: Tech Mahindra SMART Academy for Digital, Visakhapatnam
Experience: 3-4 years of teaching experience in communication and interpersonal skills.
Qualification: Must be a graduate
Number of openings: 1
Roles and Responsibilities:
Create lesson plans/curriculum for English / Communication Training for the students.
Facilitates day-to-day classes to assist students in learning English knowledge and communication skills.
Constantly monitors and updates the quality of training and curriculum from time to time.
Track student progress and give them feedback.
Create and conduct assessments and extra classes for weaker students.
Create and maintain a positive and professional learning environment.
Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.
Any other academic task assigned by the Reporting Manager.
Desired Skill Sets:
Excellent written and verbal communication skills.
Excellent command on English language.
Understanding of effective teaching methodologies and tools.
Willing to learn and adopt new skills.
Flexible in handling multiple tasks.
Excellent presentation, feedback, and coaching skills.
Good computer knowledge.
Should be able to communicate in regional language.
Associate Faculty – English and Soft Skills
Role: Associate Faculty – English and Soft Skills
Location: Tech Mahindra SMART Academy for Logistics, Bhubaneswar
Experience: 3-4 years of teaching experience in communication and interpersonal skills.
Qualification: Must be a graduate
Number of openings: 1
Roles and Responsibilities:
Create lesson plans/curriculum for English / Communication Training for the students.
Facilitates day-to-day classes to assist students in learning English knowledge and communication skills.
Constantly monitors and updates the quality of training and curriculum from time to time.
Track student progress and give them feedback.
Create and conduct assessments and extra classes for weaker students.
Create and maintain a positive and professional learning environment.
Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.
Any other academic task assigned by the Reporting Manager.
Desired Skill Sets:
Excellent written and verbal communication skills.
Excellent command on English language.
Understanding of effective teaching methodologies and tools.
Willing to learn and adopt new skills.
Flexible in handling multiple tasks.
Excellent presentation, feedback, and coaching skills.
Good computer knowledge.
Should be able to communicate in regional language.
Program Director- Logistics Academies
Role: Program Director – Logistics
Location: Tech Mahindra SMART Academy for Logistics, Visakhapatnam
Experience: 10-15 years of total experience with 8 years in project management (handling admission, placements, and overall operation of a vocational training institution) / Skilling and industry exposure.
Qualification: Graduate or Post-Graduate in business administration, business analytics, or any programs that focus on logistics and supply chain management.
Number of openings: 1
Roles and Responsibilities:
Shall be the Program Head of the Academies responsible for the efficient operation of the Academies in line with the objectives and guidelines from Tech Mahindra Foundation.
Operate as an entrepreneur and work in the growth of the portfolio.
Design, develop and implement strategies for the foundation in the field of skilling.
Shall be contributing for producing/improving various Policies and Standard Operating Procedures and ensuring compliance thereof at all times.
Responsible for critical areas like Mobilization, Internship, and Placement.
Responsible for obtaining Accreditations and memberships of various bodies and renewal thereof in line with the courses being offered.
Building relationships with NGOs, Associations, corporate bodies, government departments, and other organizations in the Logistics Sector.
Shall be responsible for developing a network of employers.
Shall constantly monitor and update the quality of training from time to time as required by the Regulatory body/standards set by the Management Committee.
Shall take up any other administrative task as assigned by the Management.
Liaison with industry partners for training and placements of the trainees.
Plan and execute ATL and BTL activities to drive admissions.
Desired Skill Sets:
Should have a clear understanding of all the processes like HR & Admin as well as other processes governing a large training institute from Registration to Assessment along with handholding and importance of an Alumni Association.
Should have a reasonable understanding of commercial functions e.g., budgeting, purchase, finance etc.
Should have a fair geographical know-how PAN India and skill development requirements would be an added advantage.
Experience in managing vocational training projects in logistics.
Should have good communication, reasoning, and interpersonal skills.
Should have good Team management and organization skills.
Should have a strategic bent of mind.
Willingness to learn with a flexible approach.
HOD – Academics
Role: HOD – Academics
Location: Tech Mahindra SMART Academy for Healthcare, Mohali
Experience: 8-12 years in hospital as Medical Superintendent/ Nursing Superintendent or experience of managerial role in Nursing / Vocational Institute / Educational Institute is preferable. Degree in Healthcare management is preferable.
Qualification: Any medical graduate MBBS / BAMS / BHMS / BDS / MSc, BSc, Post basic Nursing etc.
Number of openings: 1
Roles and Responsibilities:
Shall be the Executive Head of the Academic Department.
Shall be responsible for the delivery of quality training in Academics, on job training, internship and Lab training for all students.
Shall liaison with hospitals, nursing homes, and other healthcare agencies to coordinate internships as well as final job placements of all students enrolled in the programs.
Shall arrange and conduct Academy visits and visits to other institutions, deliver presentations about the courses and the Academy, organize health-related promotional activities such as health awareness camps.
Shall constantly monitor and update the quality of training from time to time as required by the Regulatory body/standards set by the Management Committee.
Shall revise/upgrade curriculum on par with industry/Country/International standards in vogue with respect to AHP training.
Shall arrange guest lectures and seminars from time to time.
Shall advise faculty on best practices within the Academic Department.
Shall play a key role in Accreditation of the Academy, by collaborating with government and non-government agencies.
Develop external relationships for Student affiliations for on job training and placement opportunities as also with Institutions in the field of AHP training.
Carry out annual performance assessment of Nurse Tutors, Soft skill trainer, OT Technician and other staff of the Academic Department.
The Academic function will specially focus on the following:
Planning the course schedule
Preparation of time table
Preparation of study material
Preparation of curriculum and updating the same
Coordination of classes
Allotment of instructors
To conduct periodic test as well as final certification test
To organize workshop and seminars in collaboration with knowledge partners
To assist administrative department in follow-ups for affiliation of students as well as accreditations
To ensure best practices in training
To organize the internship and final placement of students.
Maintenance and serviceability of Technical Lab, Computer lab, and Library.
To work with Administrative department in Administrative processes as defined in this SOP about Attendance, Payment of Fee, and any disciplinary issues regarding the students.
Desired Skill Sets:
Experience in managing teams with a comprehensive understanding of the medical and paramedical sectors.
Working knowledge of IT skills.
Faculty – Logistics and Supply Chain
Role: Faculty – Logistics and Supply Chain
Location: Tech Mahindra SMART Academy for Logistics, Hyderabad
Experience: 3+ years of relevant industry experience in logistics and supply chain operations / 3+ years of shipping, receiving, warehouse operations, inventory management, and import/export operations experience. Trainer work experience is an added advantage.
Qualification: Post Graduate preferably
Number of openings: 1
Roles and Responsibilities:
Experience in Planning warehouses and distribution centers for efficiency in both operations and capacity and transportation activities.
Storage of goods, managing information accrued from point of origin to delivery, orchestrating transportation movements, and arranging for services as necessary.
Ability to transfer same skill to undergraduate, graduate, and post graduate students in the age group of 20-30 years.
Good understanding of OSHA and other safety norms.
Good knowledge of hazardous waste storage areas, hazardous waste documentation, equipment, and procedures.
Understanding and follows proper spills and emergency clean-up procedures.
Good understanding hazardous waste shipments, including proper labelling of all hazardous waste.
Good understanding shipping and receiving documentation both international and domestic operation.
Proven record processing shipments in accordance with DOT regulations and hazardous material labelling requirements.
Data analysis and data visualization abilities.
Understanding of the supply chain including common obstacles and effective solutions.
Ability to conduct detailed procedures in a time-constrained environment.
Expert in inventory management.
Prior global shipping management/customs clearance experience is highly desirable.
Good collaboration and teamwork abilities.
Desired Skill Sets:
Experience in processing shipments, supply chain operation/ warehouse operation.
Possess good communication skills in English and Telugu. Knowledge in Hindi is an added advantage.
Basic proficiency with MS Office Word, Excel, PowerPoint or Google Docs, Sheets, and Slides.
Effective communication, including writing, speaking and interpersonal communication.
Ability to use a computer, software and other technology for inventory and communication purposes.
Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges.
Good written and verbal communication skills.
Strong sense of time organization and urgency.
Able to work independently and within a team.
Mobilizer
About Tech Mahindra Foundation (TMF):
TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We’re on the lookout for an exceptional individual/s to join our team. If you’re passionate about community mobilisation, outreach and enjoy guiding people for their education and career choices to bring in a social impact, we want to hear from you!
Roles and Responsibilities:
Partner with NGOs, community leaders, educational institutions, and government departments to connect with potential students.
Engage with prospective students, provide personalized guidance, and maintain strong relationships.
Maintain comprehensive records of parents, guardians, and prospective students, including their educational background, profession, and income.
Develop and execute outreach campaigns targeting educational institutions in and around Mumbai to attract potential candidates.
Travel to nearby locations to expand our network and reach more students.
Any other tasks assigned by Reporting Manager.
Desired Skill Sets:
Experience in student interactions and data management.
Familiarity and ability to work on MS Office tools (PowerPoint, Excel, Word).
Prior experience in the Healthcare sector is preferred.
Qualification: Candidate must be a Graduate in any stream.
Experience: At least 1-2 years of full-time experience in vocational training in healthcare.
Location: Gurgaon, Ludhiana, Nashik, Pune, Raigad, Kalyan, and Patiala.
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
HOD – Academics
Role: HOD – Academics
Location: Tech Mahindra SMART Academy for Healthcare, Delhi
Experience: 8-12 years in hospital as Medical Superintendent/ Nursing Superintendent or experience of managerial role in Nursing /Vocational Institute/Educational Institute is preferable. Degree in Healthcare management is preferable.
Qualification: Any medical graduate MBBS / BAMS/ BHMS/ MSc, BSc, Post basic Nursing etc.
Number of openings: 1
Roles and Responsibilities:
Shall be the Executive Head of the Academic Department.
Shall be responsible for the delivery of quality training in Academics, on job training, internship, and Lab training for all students.
Shall liaison with hospitals, nursing homes, and other healthcare agencies to coordinate internships as well as final job placements of all students enrolled in the programs.
Shall arrange and conduct Academy visits and visits to other institutions, deliver presentations about the courses and the Academy, organize health-related promotional activities such as health awareness camps.
Shall constantly monitor and update the quality of training from time to time as required by the Regulatory body/standards set by the Management Committee.
Shall revise/upgrade curriculum on power with industry/Country/International standards in vogue with respect to AHP training.
Shall arrange guest lectures and seminars from time to time.
Shall advise faculty on best practices within the Academic Department.
Shall play a key role in Accreditation of the Academy, by collaborating with government and non-government agencies.
Develop external relationships for student affiliations for on-job training and placement opportunities as also with institutions in the field of AHP training.
Carry out annual performance assessment of Nurse Tutors, Soft skill trainer, OT Technician, and other staff of the Academic Department.
The Academic function will specially focus on the following:
Planning the course schedule.
Preparation of timetable.
Preparation of study material.
Preparation of curriculum and updating the same.
Coordination of classes.
Allotment of instructors.
To conduct periodic tests as well as final certification tests.
To organize workshops and seminars in collaboration with knowledge partners.
To assist the administrative department in follow-ups for the affiliation of students as well as accreditations.
To ensure best practices in training.
To organize the internship and final placement of students.
Maintenance and serviceability of Technical Lab, Computer lab, and Library.
To work with the Administrative department in administrative processes as defined in this SOP about Attendance, Payment of Fee, and any disciplinary issues regarding the students.
Desired Skill Sets:
Experience in managing teams with a comprehensive understanding of the medical and paramedical sectors.
Working knowledge of IT skills.
Location Manager
Role: Location Manager
Location: Chennai
Experience: At least 4 years of experience in the field of Education, skill development, employee engagement, and volunteering with any reputed CSR/NGOs/INGOs. Exposure and experience in Program Management, Finance Management, NGO/Partner Management, Project Implementation, Monitoring and Evaluation, Networking, Liaising, Event Management, etc.
Qualification: Post-graduate in Social Science, preferably in Social Work (MSW) or Equivalent Education as full-time course from a reputed institute.
Number of openings: 1
Roles and Responsibilities:
Ensure effective implementation of TMF Programs (both employability and education and volunteering) through partners, ensuring all necessary compliances, process adherence, and meeting performance metrics set for the same.
Manage and evaluate all the programs in education and employability with respect to their goals, progress to goals, and sustainability during field visits.
Prepare and share the budget with the reporting manager and monitor the fund utilization of the partners on a quarterly basis and ensure funds are reaching the beneficiaries as per the agreement.
Help build the capacity of the NGO partners through regular trainings and evaluation meetings.
Be the first point of contact for the NGO partners for compliant resolution.
Identify, access, and execute due diligence for new NGO partners.
Closely interact with all the stakeholders involved in the projects and accordingly suggest changes and improvements in the Programmes.
Report to Regional Head on location performance/highlight deviations.
Plan for volunteering activities and ensure the participation of TML employees and facilitate client visits.
Reach out to city/location for enabling effective and efficient interventions and ensure overall branding and visibility within and outside of the company and represent TMF at various platforms.
Conduct Meetings with all the partners to enable cross-learning within the location and suggest.
Desired Skill Sets:
Good communication and presentation skills.
Good working knowledge of MS Office is mandatory.
Excellent networking and negotiation skills.
Good project management skills.
Attention to detail and confident.
Flexibility and Adaptability.
Strong Analytical skills.
Understanding of the functioning of Skill Development Ecosystem.
GDA Faculty
About Tech Mahindra Foundation (TMF):
TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We’re on the lookout for an exceptional individual/s to join our team. If you enjoy teaching students and help them gain insights, then we currently have a position open in our Academics team.
Roles and Responsibilities:
Planning for students’ Practical experience, ward assignments and training for GDA and other allied healthcare students as assigned.
Taking classroom and practical sessions for the students as allotted in timetable.
Oversee students’ lab and clinical work.
Mentor & counsel the students for job placements.
Grading coursework and evaluating clinical lab performance.
Daily updating Curriculum mapping sheet.
Maintenance of Permanent/cumulative record of students.
Staying up to date with clinical trends by attending conferences, webinars, seminars, and guest sessions and to keep students updated with the same.
To maintain lab inventory, inventory of medical equipment for training and impart appropriate knowledge.
To prepare students for Placement interviews.
Any other tasks assigned by the Reporting Manager.
Desired Skill Sets:
Excellent professional knowledge.
Excellent written and verbal communication skills.
Good computer skills.
Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient.
Attention to detail, empathy, and inclusive approach.
Designation: GDA
Qualifications: B.Sc. (Nursing) preferred, GNMA with Post B.Sc. nursing, or GNMA.
Number of openings: 1
Experience: 3-4 years of Clinical experience of working in medical surgical nursing department as staff nurse or ICU and Emergency department of a hospital.
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
HFOBE Faculty
About Tech Mahindra Foundation (TMF):
TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We’re on the lookout for an exceptional individual/s to join our team. If you enjoy teaching students and help them gain insights, then we currently have a position open in our Academics team.
Roles and Responsibilities:
Planning of the teaching programme including an orientation programme in consultation with the HOD Academics.
Planning for students’ Practical experience, ward assignments and trainings in consultation with the HOD Academics.
Planning of curriculum with the cooperation and collaboration of the HOD Academics.
Competent in Handling Hospital Front desk in terms of Patient Appointments and queries.
Preferred Team handling exposure of Patient care coordinators.
Inbuilt empathy towards the patient and patient relatives.
Knowledge of Hospital Billing components for IPD and OPD.
Experience of handling TPA coordination and TPA queries for cashless facility.
Knowledge of Hospital Billing and tax law applicable to the hospital or healthcare industry.
Competent in Professional English (written and spoken) in terms of different professional-operational scenarios.
Proficient in training to provide outstanding services and ensure customer satisfaction.
To educate students on how to address customer concerns and complaints promptly and professionally.
To respond to customer needs and requests in a timely manner.
Competent in teaching telephone etiquettes and resolve queries.
To train to resolve billing concerns of customers and handle card and cash transactions.
Knowledge of healthcare operations and quality parameters.
Knowledge of Medical Record Science, medical terminology and Medical Coding.
Excellent communication, IT Skills and people skills.
Desired Skill Sets:
Excellent professional knowledge.
Good written and spoken English knowledge.
Good computer skills.
Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient.
Prior exposure in house training or departmental training.
Designation: HFOBE Faculty
Qualifications: MBA in Hospital and Healthcare Management / PGDHM with two years of experience in the Medical Record Department/ Hospital Billing department or Diploma in Medical Record Science with two years of experience in Medical Record Department/ Hospital billing department.
Number of openings: 1
Experience: Minimum 2 years of experience working in Hospital Front office, Hospital Billing/ Medical Record Department.
Location: Gurgaon, Aurangabad, Pune, Raigad, and Kalyan, Thane.
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
Executive – Placements
About Tech Mahindra Foundation (TMF):
TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We’re looking for exceptional individual/s to join our team. If you enjoy helping students finding a right job, we want to hear from you!
Roles and Responsibilities:
Liaison with hospitals, nursing homes, and other healthcare agencies to negotiate and coordinate final job placements of all students enrolled.
Arrange and conduct Academy visits, do a presentation about the courses and the Academy.
Advice and train students in relation to their placements.
Maintain database of parents / guardian / prospective students.
Keep a track of the placement details entered in the MIS and the post placement follow ups.
Work in collaboration with NGOs/Organizations/Community leaders/Educational institutes/Govt. Departments etc. for student welfare related activities.
Train, counsel and prepare students for placements.
Any other tasks assigned by the Reporting Manager.
Desired Skill Sets:
Excellent communication, interpersonal and managerial skills.
Experience in student interactions and data management.
Familiarity and ability to work on MS office tools (Power point, Excel, Word).
Prior experience with the Healthcare sector is preferred.
Qualification: Post-graduation in any stream with experience in Hospital and Healthcare tie-ups & student placements.
Experience: 2-4 years’ experience in corporate relations & placement in healthcare & Higher Education Sector/Vocational Training.
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
Executive – Business Development
Role: Executive – Business Development
Location: Tech Mahindra SMART Academy for Healthcare, Pune
Experience: At least 3 years full-time experience out of which 1 year must be in Education sector in a reputed organization in similar position.
Qualification: Must be Graduate
Number of openings: 1
Roles and Responsibilities:
Work in collaboration with NGOs/Organizations/Community leaders/Educational institutes/Govt. departments/etc. to reach out to students.
Counsel potential students during outreach and establish and maintain a good relationship with them.
Maintain a database of parents / guardian / prospective students visiting Academy with the information as to their educational qualification, profession and annual income in the given format.
Create a database of educational institutions in and around Mumbai and Campaigning to reach out to potential candidates.
Perform counseling & career guidance to the interested students by making outbound calls, meeting and converting it to admissions.
Resolve candidates’ queries related to courses offered.
Daily/weekly/monthly reports on work done to Reporting Manager.
Desired Skill Sets:
Possess excellent communication skills along with excellent professional use of communicative and written English. Should possess a reasonably good IQ, perfect attitude, lots of patience and presentable personality.
Should have in-depth understanding of the Student Admission/Enrolment Process in education sector.
Have a detailed understanding of assigned territory and identify clusters for potential students.
Well versed about Marathi and Hindi language.
GDA Faculty
About Tech Mahindra Foundation (TMF): TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group
Company. Since 2006, the Foundation has been working tirelessly in the areas of education,
employability, and disability with a keen focus on corporate volunteering.
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We re on the lookout for an exceptional individual/s to join our team. If you enjoy teaching students and help them gain insights, then we currently have a position open in our Academics team.
Roles and Responsibilities:
Planning for students’ Practical experience, ward assignments and training for GDA and other allied healthcare students as assigned.
Taking classroom and practical sessions for the students as allotted in timetable.
Maintenance of Permanent/cumulative record of students.
Staying up to date with clinical trends by attending conferences, webinars, seminars and guest sessions and to keep students updated with the same.
To maintain lab inventory, inventory of medical equipment for training and impart appropriate knowledge.
To prepare students for Placement interviews
Any other tasks assigned by the Reporting Manager.
Desired Skill Sets:
Excellent professional knowledge.
Excellent written and verbal communication skills.
Good computer skills.
Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient.
Attention to detail, empathy and inclusive approach.
Designation: GDA
Qualifications: B.Sc. (Nursing) preferred, GNMA with Post B.Sc. nursing, or GNMA.
Number of openings: 1
Experience: 3-4 years of Clinical experience of working in medical surgical nursing department as staff
nurse or ICU and Emergency department of a hospital.
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
Executive – Placements
About Tech Mahindra Foundation (TMF):
TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.
To know more about our SMART Academies, please visit: https://www.smart-academy.in
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We’re looking for exceptional individual/s to join our team. If you enjoy helping students finding a right job, we want to hear from you!
Roles and Responsibilities:
Liaison with hospitals, nursing homes, and other healthcare agencies to negotiate and coordinate final job placements of all students enrolled.
Arrange and conduct Academy visits, do a presentation about the courses and the Academy.
Advice and train students in relation to their placements.
Maintain database of parents / guardian / prospective students.
Keep a track of the placement details entered in the MIS and the post placement follow ups.
Work in collaboration with NGOs/Organizations/Community leaders/Educational institutes/Govt. Departments etc. for student welfare related activities.
Train, counsel and prepare students for placements.
Any other tasks assigned by the Reporting Manager.
Desired Skill Sets:
Excellent communication, interpersonal and managerial skills.
Experience in student interactions and data management.
Familiarity and ability to work on MS office tools (Power point, Excel, Word).
Prior experience with the Healthcare sector is preferred.
Qualification: Post- graduation in any stream with experience in Hospital and Healthcare tie-ups & student placements.
Experience: 2-4 years’ experience in corporate relations & placement in healthcare & Higher Education Sector/Vocational Training.
Location: Noida, Aurangabad, Nashik, Pune, Thane, Raigad and Kalyan.
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
English and Soft Skills Faculty
About Tech Mahindra Foundation (TMF):
TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group Company. Since 2006, the Foundation has been working tirelessly in the areas of education, employability, and disability with a keen focus on corporate volunteering.
To know more about our SMART Academies, please visit: https://www.smart-academy.in
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We’re on the lookout for an exceptional individual/s to join our team. If you enjoy teaching students and help them gain insights, then we currently have a position open in our Academics team.
Roles and Responsibilities:
Create lesson plans/curriculum for English (Soft skills) / Communication Training for the students.
Facilitates day-to-day classes to assist students in learning English basic knowledge, sentence formation and communication skills (Verbal-Non-Verbal).
Constantly monitors and updates the quality of training and curriculum from time to time.
Track student progress and give them constructive feedback.
Create and conduct assessments and extra classes for weaker students.
Create and maintain a positive and professional learning environment.
Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs.
Any other tasks assigned by the Reporting Manager.
Desired Skill Sets:
Excellent written and verbal communication skills.
Excellent command on English language.
Understanding of effective teaching methodologies and tools.
Willing to learn and adopt new skills.
Flexible in handling multiple tasks.
Excellent presentation, Feedback and coaching skills.
Good computer knowledge.
Qualification: Post- Graduation in English Literature
Experience: 2-4 years of teaching experience in English/Spoken English, workplace readiness and soft skills.
Location: Faridabad, Ludhiana, Aurangabad, Nashik, Pune, Thane, Raigad and Kalyanyan.
TMF is committed to provide equal employment opportunities for all and foster a diverse and inclusive workplace.
Executive – Business Development
Role: Executive – Business Development
Location: Tech Mahindra SMART Academy for Healthcare, Pune and Mohali
Experience: At least 3 years full-time experience out of which 1 year must be in Education sector in a reputed organization in similar position.
Qualification: Must be Graduate
Number of openings: 1
Roles and Responsibilities:
Work in collaboration with NGOs/Organizations/Community leaders/Educational institutes/Govt. departments/etc. to reach out to students.
Counsel potential students during outreach and establish and maintain a good relationship with them.
Maintain a database of parents / guardian / prospective students visiting Academy with the information as to their educational qualification, profession and annual income in the given format.
Create a database of educational institutions in and around Mumbai and Campaigning to reach out to potential candidates.
Perform counseling & career guidance to the interested students by making outbound calls, meeting and converting it to admissions.
Resolve candidates’ queries related to courses offered.
Daily/weekly/monthly reports on work done to Reporting Manager.
Desired Skill Sets:
Possess excellent communication skills along with excellent professional use of communicative and written English. Should possess a reasonably good IQ, perfect attitude, lots of patience and presentable personality.
Should have in-depth understanding of the Student Admission/Enrolment Process in education sector.
Have a detailed understanding of assigned territory and identify clusters for potential students.
About Tech Mahindra Foundation (TMF): TMF is the corporate social responsibility arm of Tech Mahindra Limited, a Mahindra Group
Company. Since 2006, the Foundation has been working tirelessly in the areas of education,
employability, and disability with a keen focus on corporate volunteering.
At TMF, we believe our team members are the heartbeat of our organization. We foster a vibrant and inclusive workplace where every individual is cherished, respected, and empowered to thrive.
We re on the lookout for an exceptional individual/s to join our team. If you enjoy teaching students and help them gain insights, then we currently have a position open in our Academics team.
Roles and Responsibilities:
Planning of the teaching programme including an orientation programme in consultation
with the HOD Academics.
Planning for students’ Practical experience, ward assignments and trainings in.
consultation with the HOD Academics.
Planning of curriculum with the cooperation and collaboration of the HOD Academics.
Competent in Handling Hospital Front desk in terms of Patient Appointments and queries.
Preferred Team handling exposure of Patient care coordinators.
Inbuilt empathy towards the patient and patient relatives.
Knowledge of Hospital Billing components for IPD and OPD.
Experience of handling TPA coordination and TPA queries for cashless facility.
Knowledge of Hospital Billing and tax law applicable to the hospital or healthcare
industry.
Competent in Professional English (written and spoken) in terms of different professional -operational scenarios.
Proficient in training to provide outstanding services and ensure customer satisfaction.
To educate students on how to address customer concerns and complaints promptly and
professionally.
To respond to customer needs and requests in a timely manner.
Competent in teaching telephone etiquettes and resolve queries.
To train to resolve billing concerns of customers and handle card and cash transactions.
Knowledge of healthcare operations and quality parameters.
Knowledge of Medical Record Science, medical terminology and Medical Coding.
Excellent communication, IT Skills and people skills
Desired Skill Sets:
Excellent professional knowledge.
Good written and spoken English knowledge.
Good computer skills.
Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient.
Prior exposure in house training or departmental training.
Designation: HFOBE Faculty
Qualifications: MBA in Hospital and Healthcare Management / PGDHM with two years of experience in the Medical record Department/ Hospital Billing department or Diploma in Medical Record Science with two years of experience in Medical Record Department/ Hospital billing department.
Number of openings: 1
Experience: Minimum 2 years of experience working in Hospital Front office, Hospital Billing/
Medical Record Department.
