Empowering caregivers and individuals with disabilities compendium

Roles and Responsibilities:

• Liaison with hospitals, nursing homes, and other healthcare agencies to negotiate and coordinate final job placements of all students enrolled.
• Arrange and conduct visits, do a presentation about the courses and the Academy.
• Advice and train students in relation to their placements.
• Conduct counselling sessions with parents and students for internship and placements.
• Maintain database of parents / guardian / prospective students.
• Keep a track of the placement details entered in the MIS and the post placement follow ups.
• Work in collaboration with NGOs/Organizations/Community leaders/Educational institutes/Govt. Departments etc. for student welfare related activities.
• Train, counsel and prepare students for placements.
• Work with academics team to ensure timely internship and placement opportunities
• Follow up with placed students as per the follow up timelines
• Any other tasks assigned by the Reporting Manager.

 Desired Skill Sets:

• Excellent communication, interpersonal and managerial skills.
• Experience of employer tie-ups and student counselling.
• Familiarity with MIS data management and analysis.
• Familiarity and ability to work on MS office tools (Power point, Excel, Word).
• Prior experience with the Healthcare sector is preferred.

Experience: 8-10 years of total experience with 3-4 years in Skill Development (Handling admission, Placements, and overall operation of a Skill Development Institute). Candidates having experience in healthcare institute / academy will be preferred.

Qualification: Post Graduate with exposure to skill training in healthcare sector

Roles and Responsibilities:

• Shall be the Administrative Head of the Healthcare Academy and responsible for efficient operations in line with the objectives and guidelines of Tech Mahindra Foundation.
• Shall be responsible for critical areas e.g., Mobilization, Internship and Placement.
• Shall be responsible for obtaining Accreditation’s / memberships of various bodies and renewal thereof in line with the courses being offered.
• Shall be responsible for the quality of training at the Academy and to strive for enhancing the benchmark to match the international standards.
• Shall be responsible for building relationships and network with NGOs, Affiliating bodies, educational institutions, Government Departments and Other organizations in the Tech Industry.
• Should have a clear understanding of all the processes like HR & Admin as well as the all-other processes governing a large training institute from Registration to Assessment along with handholding and importance of an Alumni Association.
• Responsible for Budget creation, management & control.
• Ensure 100 % Compliance.
• People Management & coordination.
• Any other tasks assigned by the Reporting Manager.

Desired Skill Sets:

• A self-starter with excellent interpersonal skills.
• Proactive approach
• Strong value of integrity and trust
• Should have a reasonable understanding of commercial functions e.g., budgeting, purchase, finance etc.
• Should have a fair geographical know how of Mohali Tricity and skill development requirements in the region would be added advantage.
• Experience in managing vocational training projects in Healthcare, and allied healthcare courses is preferred.
• Should have good communication and reasoning.
• Strong leadership capabilities
• Good communication skill, both written and verbal, report writing, proficiency in MS Word, Excel, Power Points, and presentation.
• Open for work travel
• Willingness to learn with a flexible approach.

Experience: 8-10 years of total experience with 3-4 years in Skill Development (Handling admission, Placements, and overall operation of a Skill Development Institute). Candidates having experience in healthcare institute / academy will be preferred.

Qualification: Post Graduate with exposure to skill training in healthcare sector

Roles and Responsibilities:

Accounts:

• Responsible for managing Academies purchase as per defined purchase policy.
• Maintain books of accounts adhering to the accounting standards.
• Complete knowledge of accounting software’s such as Tally, SAP etc.
• Verify accounting vouchers with all supporting documents systemically and in an organized manner to facilitate audit and inspection of internal or outside agencies.
• Ensure compliance with provisions of law on TDS, GST, etc. and to submit timely information to the Foundation facilitating on timely filing of various tax returns.
• Periodic reconciliation of bank accounts and vendor accounts.
• Responsible for collection of fees from students and deposit into the Banks.
• Submission of periodic reports to the Foundation as per financial MIS.
• Facilitate audit of accounts by internal and / or external agencies.
• Monitor the cash flow, budget, and inventories.
• Inform Reporting Manager of any possible excess over the budgetary allocation reasonably in advance so that budgetary allocations are not exceeded.
• Timely preparation of the utilization statement for the fund received from the Foundation and request for release of additional grant for the period as defined by the management.
• Prepare periodic financial statements for the period as defined by the management and the annual financial statements at the close of the financial year.
• Monthly Fee Reconciliation with bank.
• Monthly Budget vs. Actual Expenses report.
• Quarterly Budget preparation and sharing with Head Office Finance Team.
• Any other work assigns by Reporting Manager related to Accounts and Finance.

HR and Admin Compliances: –

• Leave and attendance management of employees.
• Overall Supervision of the Academy- Discipline Management of Staff and students, Monitor safety and Security, Travel Management, Fire Fighting practice, Hostel Management.
• Staff record management & documents collection for HR process.
• Verify credential of education qualification/certificates of applicants, also obtain a certificate from the candidate that he/she is not involved in any legal/criminal case.
• Schedule meetings, appointments, interviews, counseling of staff/ students with the Reporting Manager.
• Liaison with the staff of the local governing body, local Police, counselor for solving external issues if any.
• Liaison with electricity departments, water supply board, local vendors for constant supply of expendable.
• Provide payroll input for Academy staff.
• Liaison with HO HR for any employee related query and concerns.
• Employee personal file management for the Academy staff.
• Understanding of basic HR policies and tracking the basic statutory compliances with respect to the Academy.
• Any other task as assigned by the Reporting Manager.

Asset Management:

• Receive all equipment’s/stores/stationeries purchased by the academy and take on the Ledger stock.
• Issue equipment’s/ stores/ stationery to the various departments, entities as per requirements/direction.
• Carry out quarterly/annual stock taking board of all property/equipment to identify loss breakages/ abnormal wear and tear. A staff member from the respective departments which hold the responsibilities.
• Handing/Taking over of assets within the departments between staff to be coordinated by admin.

Desired Skill Sets:

• Attention to detail, empathy and inclusive approach.
• Excellent professional knowledge.
• Excellent written and verbal communication skills.
• Good organizational and time management skills
• Excellent interpersonal skills and disciplined approach

Experience: 2-3 years of experience in handling the accounts in an educational institute/college

Qualification: Graduate in commerce and Post-graduation in any stream will be preferred.

Roles and Responsibilities:

• Issue ID cards, Books, uniform to students after batch start.
• Regularly coordinate with students for fee collection and ensure timely collection of fee.
• Coordinate biometric mapping of students of academy and verifying student attendance data with ERP
• Maintain Lab inventory registers in collaboration with academic team
• Assist with scheduling counselling, interviews, meetings.
• Assist in verifying and uploading student scholarship documents.
• Regular inspection of the building infrastructure and highlight any irregularities.
• Maintain inventory registers for stationery consumption, daily consumables log, housekeeping material, student lab material, uniform, books etc.
• Check utility availability (water/electricity/internet) and escalate issues.
• Coordinate CCTV, security guards, and hostel maintenance support.
• Regularly check CCTV and guard register records to highlight any issues.
• Maintain student file records and checklists.
• Keep record of visitors, complaints, and student discipline notes.
• Prepare drafts of notices/circulars as instructed by seniors.
• Identify new vendors for any administrative task
• Assist in file arrangements and document preparation during audit.
• Support HR/Finance teams with data sharing (attendance, admission, asset logs).
• Coordinate visits from government authorities/vendors.
•  Any other tasks assigned by the Reporting Manager.

Desired Skill Sets:

• Basic computer knowledge (Excel, emails)
• Documentation skills, disciplined & ethical
• Ability to execute instructions and support problem-solving
• Ability to take ownership and being accountable for their tasks.

Experience: 2-3 years in administration/institute support

Qualification: Any Graduate

Roles and Responsibilities:

• Work in collaboration with NGOs/Organizations/Communities/Educational institutes/Govt. Departments/Asha Workers etc. to reach out to students.
• Conduct Field Mobilization campaigns at Communities, Job Melas, Malls, Gatherings, and Colleges etc.
• Counsel potential students during outreach and establish and maintain a good relationship with them.
• Maintain a database of parents / guardian / prospective students visiting Academy with the information as to their educational qualification, profession and annual income in the given format.
• Create a database of educational institutions in and around Chennai and campaign to reach- out to potential candidates.
• Perform counselling & career guidance to the interested students by making outbound calls, meeting and converting the leads into admissions
• Willing to travel out station in the adjoining districts for building prospective networks
• Resolve candidates’ queries related to courses offered.
• Any other tasks assigned by Reporting Manager.

Desired Skill Sets:

• Possess excellent communication skills along with excellent professional use of communicative and written English. Should possess a reasonably good IQ, perfect attitude, lots of patience and presentable personality.
• Should have in-depth understanding of the Student Admission/Enrolment Process in Vocational Training sector.
• Have a detailed understanding of assigned territory and identify clusters for potential students.
• Well-versed with Tamil, English and Hindi language is preferred.

Experience: 2-3 years full-time experience out of which 2 years must be in Vocational Training sector in a reputed organization in similar position. Work Experience in a reputed educational/vocational training institute dealing with Logistics and Supply Chain sector related courses will be added advantage.

Qualification: Any Graduate/Undergraduate with relevant experience

Roles and Responsibilities:

• Planning of the teaching program including an orientation program in consultation with the Head of the Academics.
• Planning for students’ Practical experience, ward assignments and vacations in consultation with the Head of the Academics.
• Planning of curriculum with the cooperation and collaboration of Head of the Academics.
• Teaching classroom and clinical courses.
• Preparation for classes and demonstration, display of educational material on the notice board
• Guiding students in various methods of study and use of reference books and library, individual attention to students when necessary, including individual assignments.
• Conducting periodical and terminal tests.
• Organizing seminars, panel discussion, debates, workshop etc.
• Ensuring that students who appear for examination fulfil all requirements.
• Organizing recreational and social program, Community Health Initiative
• Oversee students’ lab and clinical work.
• Mentor & counsel the students for any disciplinary issues & job placements.
• Collaborate with other professionals to refine nursing program content.
• Grading coursework and evaluating clinical lab performance.
• Participating in professional associations and representing their educational institution.
• Maintenance of Permanent/cumulative record of students.
• Staying up-to-date with clinical trends and participation in faculty development.
• Maintain inventory of medical equipment for training and impart appropriate knowledge.
• Any other task/s assigned by the Reporting Manager.

Desired Skill Sets:

• Attention to detail, empathy and inclusive approach.
• Excellent professional knowledge.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• 1 Year of teaching/training experience along with clinical preferred.
• Knowledge of MS Office software.
• Hands of practical

Experience:  Minimum 4 years of Clinical experience and 1-2 years of experience in lab management or 5-6 years of Clinical experience with teaching exposure.

Qualification: BSc MLT/ BSc. Microbiology

Roles and Responsibilities:

• Planning of the teaching programme including an orientation programme in consultation with the HOD Academics.
• Planning for students’ Practical experience, ward assignments and trainings in consultation with the HOD Academics.
• Planning of curriculum with the cooperation and collaboration of the HOD Academics.
• Teaching classroom and clinical courses.
• Preparation for classes and demonstration, displays of educational material on the notice board.
• Guidance to students in methods of study and use of reference books and library, individual attention to students when necessary ,including individual assignments.
• Conduct of periodical and terminal tests.
• Organization of seminars, panel discussion, debates etc.
• Ensuring that students who go in for examination fulfil all requirements.
• Organizing recreational and social programmes.
• Oversee students’ lab and clinical work.
• Mentor & counsel the students for job placements.
• Collaborate with other professionals to refine nursing program content.
• Participating in professional associations and representing their educational institution.
• Grading coursework and evaluating clinical lab performance.
• Maintenance of Permanent/cumulative record of students.
• Staying up-to-date with clinical trends.
• Maintain inventory of medical equipment for training and impart appropriate knowledge.

Desired Skill Sets:

• Excellent professional knowledge.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Good computer skills.
• 1 Year of teaching/training experience along with clinical preferred.
• Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient.
• Attention to detail, empathy and inclusive approach.

Experience: Minimum 3 years of Clinical experience or 2-4 years of experience in Hospital Management

Qualification: B.Sc. (Nursing) or GNM

Roles and Responsibilities:

• Shall be the Executive Head of the Academic Department.
• Shall be responsible for the delivery of quality training in Academics, on job training, internship and Lab training for all students.
• Shall liaison with hospitals, nursing homes, and other healthcare agencies to coordinate internships as well as final job placements of all students enrolled in the programs.
• Shall arrange and conduct Academy visits and visits to other institutions, deliver presentations about the courses and the Academy, organize health related promotional activities such as health awareness camps.
• Shall constantly monitor and update the quality of training from time to time as required by the Regulatory body/standards set by the Management Committee.
• Shall revise/upgrade curriculum on power with industry/Country/International standards in vogue with respect to AHP training.
• Shall arrange guest lectures and seminars from time to time.
• Shall advise faculty on best practices within the Academic Department.
• Shall play a key role in Accreditation of the Academy, by collaborating with government and non-government agencies.
• Develop external relationships for Student affiliations for on job training and placement opportunities as also with Institutions in the field of AHP training.
• Carry out annual performance assessment of Nurse Tutors, Soft skill trainer, OT Technician and other staff of the Academic Department.
• The Academic function will specially focus on the following:
• Planning the course schedule
• Preparation of time table
• Preparation of study material
• Preparation of curriculum and updating the same
• Coordination of classes
• Allotment of instructors
• To conduct periodic test as well as final certification test
• To organize workshop and seminars in collaboration with knowledge partners
• To assist administrative department in follow-ups for affiliation of students as well as accreditations
• To ensure best practices in training
• To organize the internship and final placement of students.
• Maintenance and service ability of Technical Lab, Computer lab and Library.
• To work with Administrative department in Administrative processes as defined in this SOP about Attendance, Payment of Fee and any disciplinary issues regarding the students

Desired Skill Sets:

• Experience in managing teams with a comprehensive understanding of the medical and paramedical sectors.
• Working knowledge of IT skills.

Experience: 8-12 years in hospital as Medical Superintendent/ Nursing Superintendent or experience of managerial role in Nursing /Vocational Institute/Educational Institute is preferable. Degree in Healthcare management is preferable.

Qualification: Any medical graduate MBBS / BAMS/ BHMS/ MSc, BSc, Post basic Nursing etc.

Roles and Responsibilities:

• Planning for students’ Practical experience, lesson plans, ward assignments and training for Radiology and other allied healthcare students as assigned.
• Taking classroom and practical sessions for the students as allotted in timetable.
• Oversee students’ lab and clinical work.
• Mentor & counsel the students for job placements.
• Grading coursework and evaluating clinical lab performance. Daily updating Curriculum mapping sheet.
• Maintenance of Permanent/cumulative record of students.
• Staying up to date with clinical trends by attending conferences, webinars, seminars and guest sessions and to keep students updated with the same.
• To maintain lab inventory, inventory of medical equipment for training and impart appropriate knowledge.
• To prepare students for Placement interviews
•  Any other tasks assigned by the Reporting Manager.

Desired Skill Sets:

• Excellent communication, interpersonal skills.
• Excellent professional knowledge.
• Excellent written and verbal communication skills.
• Attention to detail, empathy and inclusive approach.
• Support in content creation and Blog writing.

Experience: 3-4 years of Clinical experience of working in radiology department.

Qualification: Bachelor of Science/Radiology/ Master in Radiology.

Roles and Responsibilities:

• Shall be responsible for efficient operation of the center.
• Shall be responsible for ensuring that all the Policies and Standard Operating Procedures are adhered.
• Responsible for critical areas like Mobilization and Placement.
• Responsible for the quality of training and strive for enhancing the benchmark to match the international standards.
• Building relationships with NGOs, schools, colleges and other government departments in their area of operation.
• Shall be responsible for placement of students and develop a network of employers.
• Shall take up any other administrative tasks as assigned by the Reporting Manager.

Desired Skill Sets:

• Reasonable understanding of commercial functions e.g., budgeting, purchase, finance etc.
• Experience in managing vocational training projects in healthcare, paramedics, allied healthcare is preferred.
• Good communication and reasoning and interpersonal skills.
• Good Team management and organization skills.
• Willingness to learn with a flexible approach.

Experience: Graduate with 4-5 years of experience in the Skill Development sector and 2 years of experience as a center manager. Experience in the Healthcare sector will be an added advantage.

Qualification: Graduate or post-graduate in business administration

Roles and Responsibilities:

• Issuance of instructions /Advisories/Notices/Updates to various desk/departments based on TMF Directives /directions from Director Operations from time to time.
• Initiative process of admission of the student’s master roll, the student’s data.
• Verify credential of education qualification/certificates of applicants, will also obtain a certificate from the candidate that he/she is not involved in any legal/criminal case.
• Collate any administrative/Disciplinary inputs received from Dean Academics and update record sheet.
• Update Finance desk to collect necessary fees from the selected applicant.
• Issue identity card/admit card to newly enrolled students.
• Issues attendance register to nominated class teacher/tutors of the assign courses. Monitor attendance of student and compile master data sheet.
• Maintain staff attendance registers.
• Received all equipment’s/stores/stationeries purchased by the academy and take on the Ledger stock.
• Issue equipment’s/ stores/ stationaries to the various departments, entities as per requirements/direction.
• Carry out quarterly/annual stock taking board of all property/equipment to identify loss breakages/ abnormal wear and tear. A staff member from the respective departments which hold the responsibilities.
• Handing/Taking over of assets within the departments between staff to be coordinated by admin.
• Monitor electricity, water, telephones usage and bill.
• Monitor use of printers.
• Schedule meetings, appointments, interviews, counselling of staff/ students with the Director.
• Liaison with the staff of the local governing body, local Police, counselor for solving external issues if any.
• Liaison with electricity departments, water supply board, local vendors for constant supply of expendable.
• Monitor the internal administration desk (Coordination with other departments and staff record.
• Monitor safety and security of the establishments.

Accounts:

• Should have complete hold and experience on Tally.
• Maintain books of accounts adhering to the accounting standards.
• Maintain accounting vouchers with all supporting documents systemically and in an organized manner to facilitate audit and inspection of internal or outside agencies.
• Ensure compliance with provisions of law on TDS, GST etc. and to submit timely information to the Foundation facilitating on timely filing of various tax returns.
• Periodic reconciliation of bank accounts.
• Periodic reconciliation of vendor accounts.
• Responsible for collection of fees from students and deposit into the Banks.
• Submission of periodic reports to the Foundation as per financial MIS.
• Facilitate audit of accounts by internal and / or external agencies.
• Monitor the cash flow, budget, and inventories.
• Inform Director of any possible excess over the budgetary allocation reasonably in advance so that budgetary allocations are not exceeded.
• Timely preparation of the utilization statement for the fund received from the Foundation and request for release of additional grant for the period as defined by the management.
• Prepare periodic financial statements for the period as defined by the management and the annual financial statements at the close of the financial year.
• Any other work assigns by Director related Accounts and Finance.
• Any other tasks assigned by Reporting Manager.

Desired Skills:

• Attention to detail, empathy and inclusive approach.
• Excellent professional knowledge.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Good computer skills.

Experience: 2-3 years of experience in handling the admin and accounts in an educational institute/college.

Qualification: Candidate should be a graduate in commerce.

Roles and Responsibilities:

• Planning of the teaching programme including an orientation programme in consultation with the HOD Academics.
• Planning for students’ Practical experience, ward assignments and trainings in consultation with the HOD Academics.
• Planning of curriculum with the cooperation and collaboration of the HOD Academics.
• Competent in Handling Hospital Front desk in terms of Patient Appointments and queries.
• Preferred Team handling exposure of patient care coordinators.
• Inbuilt empathy towards the patient and patient relatives.
• Knowledge of Hospital Billing components for IPD and OPD.
• Experience of handling TPA coordination and TPA queries for cashless facility.
• Knowledge of Hospital Billing and tax law applicable to the hospital or healthcare industry.
• Competent in Professional English (written and spoken) in terms of different professional – operational scenarios.
• Proficient in training to provide outstanding services and ensure customer satisfaction.
• To educate students on how to address customer concerns and complaints promptly and professionally.
• To respond to customer needs and requests in a timely manner.
• Competent in teaching telephone etiquettes and resolve queries.
• To train to resolve billing concerns of customers and handle card and cash transactions.
• Knowledge of healthcare operations and quality parameters.
• Excellent communication, IT Skills and people skills.
• Any other tasks assigned by Reporting Manager.

Desired Skill Sets:

• Excellent professional knowledge.
• Excellent written and verbal communication skills.
• Good computer skills.
• Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient.
• Attention to detail, empathy and inclusive approach.

Experience: Minimum 2 years of Clinical experience with one year of experience working in Hospital billing department or 2-4 years of experience in Hospital Management.

Qualification: MBA/MHA Hospital and Healthcare management with 1 to 3 years of experience or any graduate with experience in hospital billing department with 3 to 4 years of experience.

Roles and Responsibilities:

• Create lesson plans/curriculum for imparting and improving Basic IT knowledge of the students.
• Take regular classes as assigned by the Head of the Academic.
• Track student progress and give them feedback.
• Create and conduct assessments.
• Take extra classes for weaker students.
• Assist Students and educate them how to prepare their resume.
• Conduct network troubleshooting to identify and resolve general network problems.
• Install software, maintain and introduce training as and when required.
• Coordinate with the internal staff in regard to their need to maintain and secure password, file system security and data integrity for desktop environment.
• Any other administrative task assigned by the Reporting Manager.

Desired Skill Sets:

• Good Communication and reasoning skills.
• Hands-on experience of networking and troubleshooting.
• Working knowledge of IT operating systems, particularly windows.
• Good organizational skills.
• Willingness to learn with a flexible approach.

Experience: 2-4 years of teaching experience of Computers/ITDegree in Healthcare management is preferable.

Qualification: BSc Computer science/BCA/MCA

Roles and Responsibilities:

Accounting, Statutory Compliance & Reporting

• Prepare monthly/annual financial statements and support consolidation as per IND AS.
• Manage bank reconciliations, fund transfers, and payment uploads between cost centres and projects.
• Oversee payroll processing, F&F settlements, and statutory compliance (EPF, ESI, PT, LWF).
• Prepare monthly TDS schedules, ensure payment, quarterly filing of returns, and issuance of Form 16A to vendors.
• Prepare data for Actuarial Valuation (Gratuity/EL) as per IND AS 19 and support annual financial audits.
• Support filing of ITR-7, Form 10B (Tax Audit), and FCRA returns; ensure timely statutory compliances.
• Ensure investments and fund utilization align with Board resolutions and Section 11(5) of the Income Tax Act.
• Monitor investments and fund utilization per statutory guidelines.
• Prepare MIS, fund utilization reports, and management dashboards for senior leadership.
• Coordinate with auditors, address queries, and ensure compliance with recommendations.
• Conduct internal audits and support process improvements for financial control.

Financial Planning & Grant Management

• Support cash flow management and financial forecasting.
• Review expenditure line items monthly to ensure accurate booking against project budgets.
• Prepare budgets and budget narratives for grant proposals in collaboration with the Head of Finance & Accounts and program teams.
• Monitor grant spending and provide analysis through detailed grant tracking.

Desired Skill Sets:

• Proficiency in SAP Accounting Software (mandatory).
• Sound knowledge of Income Tax, FCRA, MCA, Trust Act, and IND AS.
• Advanced MS Excel and strong MS Office proficiency.
• Strong analytical, problem-solving, and financial reporting skills.
• At par communication and stakeholder coordination abilities.
• High attention to detail, integrity, and confidentiality in handling financial data.

Experience: Minimum 10 years of experience in financial management within the NGO/Development sector, with a strong understanding of FCRA, CSR funding, and donor compliance.

Qualification: Master’s degree in commerce, or MBA (Finance).

Roles and Responsibilities:

• Issuance of instructions /Advisories/Notices/Updates to various desk/departments based on TMF Directives /directions from Director Operations from time to time.
• Initiative process of admission of the student’s master roll, the student’s data.
• Verify credential of education qualification/certificates of applicants, will also obtain a certificate from the candidate that he/she is not involved in any legal/criminal case.
• Collate any administrative/Disciplinary inputs received from Dean Academics and update record sheet.
• Update Finance desk to collect necessary fees from the selected applicant.
• Issue identity card/admit card to newly enrolled students.
• Issues attendance register to nominated class teacher/tutors of the assign courses. Monitor attendance of student and compile master data sheet.
• Maintain staff attendance registers.
• Received all equipment’s/stores/stationeries purchased by the academy and take on the Ledger stock.
• Issue equipment’s/ stores/ stationaries to the various departments, entities as per requirements/direction.
• Carry out quarterly/annual stock taking board of all property/equipment to identify loss breakages/ abnormal wear and tear. A staff member from the respective departments which hold the responsibilities.
• Handing/Taking over of assets within the departments between staff to be coordinated by admin.
• Monitor electricity, water, telephones usage and bill.
• Monitor use of printers.
• Schedule meetings, appointments, interviews, counselling of staff/ students with the Director.
• Liaison with the staff of the local governing body, local Police, counselor for solving external issues if any.
• Liaison with electricity departments, water supply board, local vendors for constant supply of expendable.
• Monitor the internal administration desk (Coordination with other departments and staff record.
• Monitor safety and security of the establishments.

Accounts:

• Should have complete hold and experience on Tally.
• Maintain books of accounts adhering to the accounting standards.
• Maintain accounting vouchers with all supporting documents systemically and in an organized manner to facilitate audit and inspection of internal or outside agencies.
• Ensure compliance with provisions of law on TDS, GST etc. and to submit timely information to the Foundation facilitating on timely filing of various tax returns.
• Periodic reconciliation of bank accounts.
• Periodic reconciliation of vendor accounts.
• Responsible for collection of fees from students and deposit into the Banks.
• Submission of periodic reports to the Foundation as per financial MIS.
• Facilitate audit of accounts by internal and / or external agencies.
• Monitor the cash flow, budget, and inventories.
• Inform Director of any possible excess over the budgetary allocation reasonably in advance so that budgetary allocations are not exceeded.
• Timely preparation of the utilization statement for the fund received from the Foundation and request for release of additional grant for the period as defined by the management.
• Prepare periodic financial statements for the period as defined by the management and the annual financial statements at the close of the financial year.
• Any other work assigns by Director related Accounts and Finance.
• Any other tasks assigned by Reporting Manager.

Desired Skills:

• Attention to detail, empathy and inclusive approach.
• Excellent professional knowledge.
• Excellent written and verbal communication skills.
• Good interpersonal skills.
• Good computer skills.

Location: Tech Mahindra SMART Academy for Healthcare, Mumbai

Experience: 2-3 years of experience in handling the admin and accounts in an educational institute/college

Roles and Responsibilities:

• Planning of the teaching programme including an orientation programme in consultation with the HOD Academics.
• Planning for students’ Practical experience, ward assignments and trainings in consultation with the HOD Academics.
• Planning of curriculum with the cooperation and collaboration of the HOD Academics.
• Competent in Handling Hospital Front desk in terms of Patient Appointments and queries.
• Preferred Team handling exposure of patient care coordinators.
• Inbuilt empathy towards the patient and patient relatives.
• Knowledge of Hospital Billing components for IPD and OPD.
• Experience of handling TPA coordination and TPA queries for cashless facility.
• Knowledge of Hospital Billing and tax law applicable to the hospital or healthcare industry.
• Competent in Professional English (written and spoken) in terms of different professional – operational scenarios.
• Proficient in training to provide outstanding services and ensure customer satisfaction.
• To educate students on how to address customer concerns and complaints promptly and professionally.
• To respond to customer needs and requests in a timely manner.
• Competent in teaching telephone etiquettes and resolve queries.
• To train to resolve billing concerns of customers and handle card and cash transactions.
• Knowledge of healthcare operations and quality parameters.
• Excellent communication, IT Skills and people skills.
• Any other tasks assigned by Reporting Manager.

Desired Skill Sets:

• Excellent professional knowledge.
• Excellent written and verbal communication skills.
• Good computer skills.
• Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded and resilient.
• Attention to detail, empathy and inclusive approach.

Experience: Minimum 2 years of Clinical experience with one year of experience working in Hospital billing department or 2-4 years of experience in Hospital Management.

Qualification: MBA/MHA Hospital and Healthcare management with 1 to 3 years of experience or any graduate with experience in hospital billing department with 3 to 4 years of experience.

Roles and Responsibilities:

• Create lesson plans/curriculum for imparting and improving Basic IT knowledge of the students.
• Take regular classes as assigned by the Head of the Academic.
• Track student progress and give them feedback.
• Create and conduct assessments.
• Take extra classes for weaker students.
• Assist Students and educate them how to prepare their resume.
• Conduct network troubleshooting to identify and resolve general network problems.
• Install software, maintain and introduce training as and when required.
• Coordinate with the internal staff in regard to their need to maintain and secure password, file system security and data integrity for desktop environment.
• Any other administrative task assigned by the Reporting Manager.

Desired Skill Sets:

• Good Communication and reasoning skills.
• Hands-on experience of networking and troubleshooting.
• Working knowledge of IT operating systems, particularly windows.
• Good organizational skills.
• Willingness to learn with a flexible approach.

Experience: 2-4 years of teaching experience of Computers/ITDegree in Healthcare management is preferable.

Qualification: BSc Computer science/BCA/MCA

Roles and Responsibilities:

• Writing creative copy content for TMF and its programs' brochures, success stories, creatives, posters, mailers, banners, internal newsletter, webpage.
• Preparing well-structured drafts for reports, presentations, press releases etc.
• Ensuring that all communication creatives and content are consistent with the brand guidelines
• Coordination with internal teams, and external stakeholders, collaborate, brainstorm, and strategize with multiple teams on a wide range of material that may include social media, PPT presentations, programming collateral, signage, internal communications, newsletters, posters, etc.
• Translate strategic direction into high-quality design within an established brand identity.
• Any other work assigned by the Reporting manager.

Desired Skill Sets:

• 1 or more years of experience with editing software like Canva and Adobe Premier pro
• Experience in/ passion for creative writing.
• Experience of work in a social sector organization or education domain will be an added advantage.
•  Attention to Detail and Critical thinking.
• Ability to work in a team as well as independently.
• Bringing stories to life through compelling visuals – handling photography, videography, and post-production editing for campaigns, events, and impact stories.

Experience: Minimum 2 years in writing content & graphic design

Qualification: Bachelor’s degree in mass communication/ Development Communications / Journalism/ Media/ Graphic design or allied field.

Roles and Responsibilities:

• Deliver practical and theoretical training in welding and fitting.
• Conduct assessments and track student performance.
• Maintain workshop tools and ensure safety compliance.
• Prepare training reports and documentation.
• Mentor students on industry practices and work ethics.
• Any other tasks assigned by Reporting Manager.

Desired Skills:

• Strong technical knowledge in welding/fitter.
• Effective communication and training delivery skills.
• Familiarity with safety protocols and workshop management.
• Passion for skill development and student engagement.

Experience: Minimum 2 years of relevant industry experience

Qualification: ITI / Diploma / Degree in Mechanical Engineering

Roles and Responsibilities:

• Deliver theoretical and practical training in Electrical/Electronics as per curriculum.
• Ensure adherence to safety standards and promote safe practices during sessions.
• Conduct regular assessments and maintain student progress records.
• Provide hands-on exposure to electrical systems, tools, and equipment.
• Stay updated with industry trends to improve training quality.
• Coordinate with center staff and contribute to overall training effectiveness.
• Any other tasks assigned by Reporting Manager.

Desired Skills:

• Strong practical knowledge of electrical systems and troubleshooting.
• Familiarity with electrical safety norms and standards.
• Good communication and classroom management skills.
• Basic proficiency in MS Office (Word, Excel, PowerPoint).

Experience: Minimum 2 years of relevant industry experience

Qualification:  ITI / Diploma / Degree in Electrical or Electronics Engineering

Roles and Responsibilities:

• Partner with NGOs, community leaders, educational institutions, and government departments to connect with potential students.
• Engage with prospective students, provide personalized guidance, and maintain strong relationships.
• Maintain comprehensive records of parents, guardians, and prospective students, including their educational background, profession, and income.
• Develop and execute outreach campaigns targeting educational institutions in and around Mumbai to attract potential candidates.
• Travel to nearby locations to expand our network and reach more students.
• Any other tasks assigned by Reporting Manager.

Desired Skill Sets:

• Excellent communication and interpersonal skills.
• Knowledge of Basic English is must.
• Experience of student interactions and data management.
• Familiarity and ability to work on MS office tools (Power point, Excel, Word).
• Prior experience with the automotive sector is preferred.

Experience: At least 1-2 years full-time experience as mobiliser in skilling vertical. Experience in

Skilling industry will be preferred.

Qualification: Graduate in any stream

Roles and Responsibilities:

• Collaborate with NGOs, community leaders, educational institutions, manufacturing industries and government bodies to identify and engage potential candidates.
• Maintain strong relationships with students, parents, guardians, and employers.
• Keep detailed records of candidates’ educational background, profession, and income.
• Design and implement outreach campaigns to attract candidates from nearby institutions.
• Coordinate with employers for tie-ups and assist students with career guidance and placements.
• Travel locally to expand the network and candidate reach.
• Any other task/s assigned by the Reporting Manager

Desired Skill Sets:

• Excellent communication and interpersonal skills.
• Basic proficiency in English.
• Experience in student engagement, data management, and placement coordination.
• Good working knowledge of MS Office (PowerPoint, Excel, Word).
• Proven skills in employer tie-ups and career guidance.
• Preferred experience in automotive, higher education, vocational training, or healthcare sectors.

Experience: At least 1-2 years of relevant experience in placements or mobilization; experience in

the skilling sector is preferred.

Qualification: Graduate in any stream

Roles and Responsibilities:

• Develop and customize course content based on student needs.
• Guide and support students in building IT skills through hands-on learning
• Track student performance and maintain accurate training records
• Manage classroom systems, software, and ensure smooth functioning
• Coordinate assessments and provide feedback to students
• Any other task/s assigned by the Reporting Manager

Desired Skill Sets:

• Strong computer skills and sound knowledge of IT tools
• Effective communication and classroom management skills
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to explain technical concepts in a simplified manner

Experience: 2–3 years of teaching experience in computers or IT

Qualification: Graduate in any stream

Roles and Responsibilities:
Teaching

• Conduct high-quality workshops and courses for teachers in EVS, majorly focusing on Play-Based-Learning (PBL) with progressive pedagogical and adult learning methodologies.
• Prepare capacity building program plans in EVS and PBL, and provide inputs for the preparation of the academic calendar for Shikshaantar and ITEI.
• Coordinate with other subject teams for planning and executing the EVS, Innovation & Sustainability and PBL programs.
• Analyse the feedback on the training programs received from the teachers and other training participants and incorporate it in subsequent trainings.
• Provide direction for the Play-Based-Learning program in alignment with the current educational policies and guidelines e.g.; NEP 2020, NCFTE 2009 etc.

Content Development

• Develop a detailed program framework, teaching plan, and workshop modules for effective implementation on the basis of a background study of relevant national and international
  reference material.
• Develop program materials for short-term as well as for intensive courses
• Strengthen the Resource Centre and develop subject-specific resource material including teacher manuals, interactive models, TLM, reference material, assessment tools, etc.
• Regularly update the developed resources on the basis of the conducted action research/primary or secondary research or other academic reading and writing

Research and Development

• Develop research-based specialized content and instructions to achieve the workshop goals and objectives.
• Regularly conduct training need assessment TNA, baseline and end-line assessments for checking the effectiveness of the program.
• Conceptualise, design and conduct research/s on regular basis. Explore the latest methodologies, resources, and approaches in the field of education and the expertise area to enhance the quality and effectiveness of the program modules and other resources
• Conceptualise and produce academic writings in the subject domain.

School Visits and Direct Intervention in School

• Regularly observe classroom sessions at various schools to understand the impact of the programs and
• Plan and provide on-site support to selected teachers in schools in the respective subject.
• Intensive engagement with a cohort of teachers for understanding the factors required for effective change in teaching practices.

Documentation and Reporting

• Document and report the progress on the allocated tasks
• Prepare and submit training reports, classroom observation reports, events, and other reports

Other Activitie

• Collaborate with teachers, team members, and other TMF members to perform the assigned tasks effectively
• Contribute to the development and publication of Annual Report, Newsletter, and other publications.
• Plan, coordinate and participate in events organized by Shikshaantar team.
• Participate in staff development activities and workshops which academically relevant for the subject team.
• Any other task assigned by the Reporting Manager

Experience: 2-3 relevant experience capacity-building programs in Teacher Education and play-based learning.

Qualification: B.Ed/B.El.Ed or an equivalent degree, B.Sc. / M.Sc. (Mathematics/ Physics/ Chemistry/ Biology/
Environmental Science)

Roles and Responsibilities:

• Shall be the Administrative Head of the Academy responsible for efficient operation of the Academy in line with the objectives and guidelines from Tech Mahindra Foundation.
• Shall be contributing for producing / improving various Policies and Standard Operating Procedures and ensuring compliance thereof at all times.
• Responsible for critical areas like Mobilization, Internship and Placements.
• Responsible for obtaining Accreditations and memberships of various bodies and renewal thereof in line with the courses being offered.
• Accountable for the quality of training at the Academy and to strive for enhancing the benchmark to match the international standards.
• Building relationships with NGOs, Associations, corporate bodies, government departments and other organizations in the Logistics Sector.
• Shall be responsible for placement of students and develop a network of employers.
• Shall be responsible for the delivery of quality training in academics and on the job training for all students.
• Shall constantly monitor and update the quality of training from time to time as required by the Regulatory body/standards set by the Management Committee.
• Desirable to have work experience in a government project.
• Any other tasks assigned by the Reporting Manager.

Desired Skill Sets:

• Should have a clear understanding of all the processes like HR & Admin as the all-other processes governing a large training institute from Registration to Assessment along with handholding and importance of an Alumni Association.
• Should have a reasonable understanding of commercial functions e.g., budgeting, purchase, finance etc.
• Having fair geographical know-how and skill development requirements in the region would be added advantage.
• Experience in managing vocational training projects in logistics.
• Good communication and reasoning and interpersonal skills.
• Good Team management and organization skills.
• Willingness to learn with a flexible approach.

Experience: 8-10 years of total experience with 3-4 years in Project Management (managing vocational training institution or educational institute or working exposure in government projects will be desirable).

Qualification: Graduate or Post- Graduate in business administration

Course Delivery:

• Prepare and deliver effective lesson plans and instructional activities that encourage active learning experiences.
• Conduct lectures, seminars, webinars and writing blogs based on domain specific topics such as Warehouse Management, Logistics and Supply Chain Management, emphasizing fundamental principles and current industry practices.
• Stay updated on industry trends and incorporate real-world examples into teaching materials.

Curriculum Development:

• Develop comprehensive curriculum and course materials that align with industry standards and can be adapted for various learning platforms.
• Ensure the relevance and currency of course content by incorporating emerging trends and best practices.

Objective Setting:

• Establish and communicate clear learning objectives for all activities, ensuring alignment with program goals and industry requirements.

Classroom Preparation:

• Set up the classroom environment to facilitate effective class activities, creating an atmosphere conducive to learning.

Assignment and Exam Management:

• Design, administer, and grade assignments and exams to assess student understanding and performance.
• Conduct thorough vetting of assignment/exam papers, case studies provide constructive feedback etc.

Educational Requirements:

• Ensure that students meet academic standards by monitoring attendance, tracking progress, and providing additional support as needed.
• Facilitate student development by offering guidance on academic and career-related matters.

Desired Skill Sets:

• Familiarity with Warehouse Management, Logistics, Transportation, Distribution
• Management and Inventory Management.
• Experience with developing and delivering online or blended learning programs.
• Strong organizational and time-management skills.
• Must be a team player and have a strong passion to teach related modules.
• Strong communication and interpersonal skills
• Ability to adapt teaching methods to suit diverse learning styles.

Experience: 2-4 years of teaching experience in English/Spoken English, workplace readiness and soft skills.

Qualification: Post- Graduation in English Literature

Roles and Responsibilities:

• Create lesson plans/curriculum for English (Soft skills) / Communication Training for the students.
• Facilitates day-to-day classes to assist students in learning English basic knowledge, sentence formation and communication skills (Verbal-Non-Verbal).
• Constantly monitors and updates the quality of training and curriculum from time to time.
• Track student progress and give them constructive feedback.
• Create and conduct assessments and extra classes for weaker students
• Create and maintain a positive and professional learning environment.
• Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs
• Resolve candidates’ queries related to courses offered.
• Any other tasks assigned by the Reporting Manager.

Desired Skill Sets:

• Excellent written and verbal communication skills.
• Excellent command on English and regional language
• Understanding of effective teaching methodologies and tools.
• Willing to learn and adopt new skills.
• Flexible in handling multiple tasks.
• Excellent presentation, Feedback and coaching skills.
• Good computer knowledge.

Experience: 2-4 years of teaching experience in English/Spoken English, workplace readiness and soft skills.

Qualification: Post- Graduation in English Literature

Roles and Responsibilities:

• Work in collaboration with NGOs/Organizations/Communities/Educational institutes/Govt. Departments/Asha Workers etc. to reach out to students.
• Conduct Field Mobilization campaigns at Communities, Job Melas, Malls, Gatherings, and Colleges etc.
• Counsel potential students during outreach and establish and maintain a good relationship with them.
• Maintain a database of parents / guardian / prospective students visiting Academy with the information as to their educational qualification, profession and annual income in the given format.
• Create a database of educational institutions in and around Pune and campaign to reach-out to potential candidates.
• Perform counselling & career guidance to the interested students by making outbound calls, meeting and converting the leads into admissions
• Willing to travel out station in the adjoining districts for building prospective networks
• Resolve candidates’ queries related to courses offered.
• Any other task/s assigned by the Reporting Manager.

Desired Skill Sets:

• Possess excellent communication skills along with excellent professional use of communicative and written English. Should possess a reasonably good IQ, perfect attitude, lots of patience and presentable personality.
• Should have in-depth understanding of the Student Admission/Enrolment Process in Vocational Training sector.
• Have a detailed understanding of assigned territory and identify clusters for potential student
• Well-versed with Marathi, English and Hindi language is preferred.

Experience: 2-3 years full-time experience out of which 2 years must be in Vocational Training sector in a reputed organization in similar position. Work Experience in a reputed educational/vocational training institute dealing with Logistics and Supply Chain sector related courses will be added advantage.

Qualification: Any Graduate/Undergraduate with relevant experience.

Roles and Responsibilities:

• Taking care of placements of the students.
• To have close liaison with industry for the placement of students.
• Develop and maintain a collaborative relationship with academic departments and the potential companies.
• Should maintain employer database(s). Maintain student files as needed. Submit monthly report.
• Identify new avenues for placements and share with the academic department
• Identify new trends in the job market in the respective sectors and share with the academic department
• To correspond with prospective companies for interview date and schedule of events.
• Must be a Team Player.
• Any other tasks assigned by Reporting Manager.

Desired Skill Sets:

• Work experience as TPO (Training and Placement Officer) in a good Engineering or Management College will be added advantage
• Must be familiar with Logistics & Supply Chain Companies present in above-mentioned cities.
• Must have strong relationships with employers.
• Should have good knowledge of Logistics & Supply Chain Sector
• Possess excellent communication skills along with excellent skills in writing business communication.
• Should have Problem Solving Ability, Presentation skills, and Team Management Skills.
• Should be proficient in working with MS. Office and other MIS software applications for various reports.
• Must be familiar with social media platforms.
• Require excellent presentation and networking skills.
• Must have access to and use of own transportation.
• Candidate should be self-motivated, self-driven in planning hiring events.

Experience: Must have at least 3 to 4 years of work experience as a placement officer dealing with placements in Logistics & Supply Chain / Engineering/ Production/ Manufacturing Sectors in cities like Hyderabad, Vizag, Bangalore, Chennai, Pune etc.

Qualification: Bachelor’s degree required. Master’s degree preferred.

Roles and Responsibilities:

• Work in collaboration with NGOs/Organizations/Community leaders/Educational institutes/Govt. departments/DWCRA Groups/Asha Workers etc. to reach out to students.
• Conduct Field Mobilization campaigns at Communities, Job Melas, Malls, Gatherings, and Colleges etc.
• Counsel potential students during outreach and establish and maintain a good relationship with them.
• Maintain a database of parents / guardian / prospective students visiting Academy with the information as to their educational qualification, profession and annual income in the given format.
• Create a database of educational institutions in and around Hyderabad and Campaigning to reach out to potential candidates.
• Perform counselling & career guidance to the interested students by making outbound calls, meeting and converting it to admissions
• Willing to travel out station in the adjoining districts for building prospective networks
• Resolve candidates’ queries related to courses offered.
• Daily/weekly/monthly reports on work done to Project Manager.
• Any other tasks assigned by the Reporting Manager.

Desired Skill Sets:

• Possess excellent communication skills along with excellent professional use of communicative and written English. Should possess a reasonably good IQ, perfect attitude, lots of patience and presentable personality.
• Should have in-depth understanding of the Student Admission/Enrolment Process in vocational education/skilling sector
• Have a detailed understanding of assigned territory and identify clusters for potential students.
• Well-versed with Telugu, Hindi and English language is preferred
• Must possess a Two wheeler with valid driving license.

Experience: At least 3 years full-time experience out of which 2 years must be in vocational training centers dealing with short term vocational courses

Qualification: Any Graduate/Undergraduate with relevant experience